Mindboo — Privacy Policy

1. Introduction

This Privacy Policy explains how Mindboo ("Mindboo", "we", "our", or "us") collects, uses, stores, protects, and shares information when you use the Mindboo mobile application, website, and related services (collectively, the "Service").

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Account Information

When you create an account, we may collect your username, email address, account identifiers, authentication credentials, and login information.

🔒Passwords are stored using secure hashing and encryption methods and are never stored in plain text.

Gameplay Information

We may collect information related to gameplay and competitive activity, including:

Scores and rankings
Challenge results and match outcomes
Session history and progress data
Achievements and streak information
Leaderboard participation and performance statistics

Device Information

We may collect device model, operating system, app version, language settings, region or country, device identifiers, and network information.

Analytics Information

We may collect information about how you interact with the Service — features used, screens visited, session duration, crash reports, diagnostic information, and performance metrics.

Subscription Information

When purchases are made through third-party platforms, we may receive information related to subscription status, purchase verification, and entitlement status.

💳Mindboo does not collect or store payment card information. Payment processing is handled entirely by the applicable platform provider (Apple or Google).

3. How We Use Information

We use collected information to:

Operate and maintain the Service
Provide gameplay features and maintain rankings/leaderboards
Verify purchases and subscriptions
Detect cheating and abuse
Improve performance and stability
Analyze gameplay trends
Provide customer support
Protect the integrity and security of the platform
Develop new features and services

4. Public Information

Certain information may be visible to other players, including your username, rankings, scores, public achievements, challenge records, country leaderboards, and competitive standings.

💡Avoid choosing a username that contains personal or sensitive information — it will be publicly visible.

5. Artificial Intelligence Features

Mindboo may use artificial intelligence technologies to support certain gameplay experiences, including AI-assisted opponents, AI-generated challenge simulations, AI-enhanced recommendations, AI-powered gameplay experiences, and AI Clone or Shadow Challenge features.

AI-generated content may not always be accurate, complete, or error-free.

6. Anti-Cheat & Platform Integrity

To maintain fair competition, Mindboo may analyze gameplay activity, device information, account activity, and gameplay patterns to detect cheating, automation, bots, exploits, manipulation, unauthorized modifications, and abuse of the Service. This analysis may be performed automatically or manually.

7. Sharing Information

We do not sell personal information.

We may share information with trusted service providers who help operate the Service — including providers involved in cloud hosting, data storage, analytics, customer support, security, subscription verification, and infrastructure services.

We may also disclose information when required by law or to protect our legal rights, users, or the security of the Service.

8. International Data Transfers

Your information may be transferred to, stored in, or processed in countries outside your country of residence. By using the Service, you consent to such transfers where permitted by applicable law.

9. Data Retention

We retain information for as long as reasonably necessary to provide the Service, maintain account functionality, comply with legal obligations, resolve disputes, prevent fraud and abuse, and protect platform security. Retention periods may vary depending on the type of information involved.

10. User Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict certain processing activities
Receive information about how your data is used

Requests may be submitted through our support channels.

11. Children's Privacy

Mindboo is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Third-Party Services

The Service may integrate with third-party services, including authentication providers, cloud providers, analytics providers, mobile application stores, and payment and subscription platforms. Use of such third-party services is governed by their respective terms and privacy policies.

14. Account Deletion

You may request deletion of your Mindboo account at any time on our Delete Account page, through available account settings within the Service, or by contacting our support team.

When a deletion request is submitted, the account is scheduled for permanent deletion 30 days after the request. During this period, the account remains intact, and logging back in cancels the scheduled deletion automatically. Once the 30-day period has passed and deletion completes:

Personal information associated with the account may be permanently deleted or anonymized
Access to the account will be removed
Gameplay history may be deleted or anonymized
Rankings, scores, achievements, challenge records, and leaderboard entries may be removed, anonymized, or retained in aggregated non-identifiable form
Subscription benefits may be terminated

Certain information may be retained where required by law, security obligations, fraud prevention, dispute resolution, enforcement of agreements, or legitimate business purposes.

⚠Once the 30-day period elapses, deletion is final. Log back in before then if you wish to keep your account.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes occur, the updated version will be made available through the Service and will include a revised "Last Updated" date. Continued use of the Service following such changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at privacy@mindboo.com.